Shipping policy

Effective Date: September 30, 2025
Store URL: www.VoltCaps.com
Contact Email: hello@VoltCaps.com

At VoltCaps, we aim to deliver your favorite cap collections—Club Caps, Minimalist Edit, Mood Caps, Pop Color Moments, Self Identity, and Social Commentary—quickly and safely. Please read our shipping guidelines below.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • During high-demand periods, processing may take slightly longer, but we will keep you informed.

Shipping Methods & Delivery Times

We offer reliable shipping options:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Delivery times may vary based on your location and external factors beyond our control.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the chosen shipping method and destination.

  • Occasionally, promotional offers may include free shipping; applicable terms will be provided at checkout.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order through our website or the courier’s tracking system.

Lost or Undelivered Packages

  • If your order does not arrive within the estimated delivery timeframe, contact us at hello@VoltCaps.com.

  • We will verify the issue and either reship the product or issue a full refund, as applicable.

Damaged or Incorrect Items

  • If your cap arrives broken or damaged, please contact us within 7 days of delivery with photos of the item.

  • We will provide a replacement or refund after verifying the issue, in line with our Return and Refund Policy.

International Shipping

  • At this time, we ship primarily within domestic regions.

  • For international shipping inquiries, contact us at hello@VoltCaps.com.

Contact Us

For any questions regarding shipping, please reach out:
📧 Email: hello@VoltCaps.com
🌐 Website: www.VoltCaps.com